30424 : Something Went Wrong and Were Working to Fix It. Please Try Again Later. (Ref. 900)
Hi AnilY(ii),
For us to know more than most the effect I would like to ask;
- How do you admission your account? Is it through a web browser, web email or mobile phone?
- Does the issue happen when you are using a unlike browser or computer?
- Have yous received whatsoever error or default letters when y'all send or receive whatsoever electronic mail?
- Kindly verify what do yous mean "Outlook" Is it Microsoft Office Outlook or Outlook.com?
We recommend that yous may please optimize and upgrade your browser to make sure that it isn't contributing to this issue. This will likewise serve as an initial troubleshooting step to clean up unnecessary clutter in your hard disk and improve browser performance.
To do so, please visit the links below:
http://windows.microsoft.com/en-us/windows/outlook/supported-browsers .
http://www.wikihow.com/Articulate-Your-Browser's-Cache
Y'all may likewise try the steps below:
ane. Go to https://business relationship.live.com.
two. Under Other options click on Connect with HTTPS.
3. Choose Use HTTPS automatically.
iv. Click on Save.
If the issue nevertheless persists please allow us know.
Thanks!
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The problem is persisting after trying all of the above. It is but affecting ane of my accounts. I have other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your business relationship through a web browser, web electronic mail (non certain what the difference is between spider web browser or web email) I'm using "live.com" on the computer.
- Does the issue happen when you are using a different browser or computer? It happens using a different browser. I oasis't tried a different computer
- Have you received any fault or default letters when you lot send or receive whatever email? Yes "Outlook wasn't able to complete this request. Microsoft may contact you about any issues you study." when I tried to send an email. However the email was sent and it was received by a different hotmail account.
I sent an e-mail from a different hotmail account to the trouble account and it is listed as sent merely it was not received. - Kindly verify what do you hateful "Outlook" Is it Microsoft Office Outlook or Outlook.com? Information technology is Outlook.com
Nosotros recommend that you may delight optimize and upgrade your browser to make sure that information technology isn't
I tried this and the other things just it didn;t help. I also close downwards my computer and restarted but no change,
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Like many others I am getting the same message.
"
I keep getting Sorry, something went wrong. Delight try over again, or refresh the page. If you keep seeing this message, become to Service status to check if at that place'southward a problem with Hotmail.
I keep getting a yellow box at the top of my email page....
Sorry, something went wrong. Please try over again, or refresh the page. If y'all keep seeing this message, go toService status to check if there's a trouble with Hotmail. Can someone delight answer this question/problem?"
I access my mail service through my internet browser. I never had this result before Outlook took over---
I feel similar I take to refresh my email every few seconds-- my cache is cleared many times a day-- it is annoying to exist told that something is ALWAYS wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I tin run into that being unable to access your mailbox is not a very pleasant experience for y'all and sympathise your level of discomfort. It would exist more than helpful if you lot tin can provide united states of america more details near your issue. Please refer to the guide questions below so we can identify the possible cause of your concern and provide you the troubleshooting steps to resolve information technology: Delight postal service back your answers and then we can further assistance you with your business organization. Thank you,
Alix Xedjhidee
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I never said I was unable to admission my mailbox. I am not certain where yous read that.
What I said is that I am constantly getting the message that "there is something incorrect, please refresh. I get this someday I try to look at a message, clear a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this outcome earlier Outlook took over.
I can't respond about another browser because I only employ Google Chrome.
I can't answer about using another computer because I just accept the one laptop.
I can't respond nearly using other Microsoft accounts because this one is the simply 1 I have.
All I know is that I, and many others, keep getting the same message about 'something is wrong'.
I clear my enshroud, I make sure at that place are no issues on yous main site, etc.
Please set this-- I am not the only one.
Sharon
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Hi,
The reason why we are asking such questions is for united states to determine where the trouble is coming from. Now, we would similar you to attempt other browsers and then we tin can make certain that it is not causing the issue, please refer on the link below for the list of browsers that is supported past Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Feel free to ask if you have more than questions.
Thank you
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I understand why y'all are asking the questions-- I was answering them. I was not disputing the reason you were asking.
All I questioned was where you got the thought I couldn't access my mail-- I never had said that. I said I was existence told something was wrong-- that doesn't imply that I couldn't admission postal service.
Every bit for other browsers I take no other browsers on my computer. IE viii/ix crashes many of the applications I use on the computer. Firefox is extremely laggy. I accept merely used Google Chrome for years.
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Hello,
I repent for the confusion. Let's move on to resolving this issue. We would like to isolate the consequence past using another reckoner or browser if this is possible on your end.
I would like y'all to change your password to re-establish the connection of your account from the server. You can follow the steps provided in the article below:
Outlook.com: Forgotten password or other sign-in bug
Afterwards resetting your password, please sign in to your account and notice if you will notwithstanding encounter the aforementioned error message. If issue persists, get dorsum to us with the affected email address so that we tin check information technology on our end. Delight refer to the private message I created for yous and mail service the afflicted email address there. I initiate private message to go along your e-mail address from public view.
Note:
Yous need to click the notification that states "Y'all have a individual reply to this bulletin. Click here to read it on our secure individual message section," or by clicking the "Private Letters" tab.
Nosotros will be waiting for your answer.
Thank you.
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well said sharon
i take same problem constantly and information technology is doing my head in and wasting my time
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Hullo colinmannix,
Thank you for posting your query in Microsoft Customs Forums.
From the description, you lot were as well getting an error "Sorry, something went wrong. Please try again, or refresh the page..." while navigating in your mailbox. If this is correct, let me assist y'all with your issue.
I tin only imagine the inconvenience this event might have acquired you. E-mail is a critical office of our everyday lives and plays a crucial role in how we get things done. Please follow the troubleshooting steps below and so we can farther isolate the issue.
* Check service status to ensure that in that location are no server bug hosting your account, to do this please sign in here https://status.live.com/ . * Access your account on other Outlook.com supported browser and check if you will encounter the same issue. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Cyberspace files, optimize browser or reset your IE settings by following the steps on this link . This volition clean up unnecessary ataxia and improve your browser's performance. For instructions on how to optimize other browser,please click here. If issue persists, you can write back to us and we will be happy to assist y'all further. Cheers, Red
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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